Performance Measurement

Performance Measurement

Measuring Loveland’s Performance Dividend

This is the sixth year the City will have a dedicated section in its Budget and Capital Improvement Program for performance measurement, and the eight year the City has reported performance data in its annual budget document.

Performance data is the functional equivalent of the airplane pilot’s instrumental panel. Just as one cannot imagine trying to fly a plane through significant air turbulence without having an instrument panel to make critical navigational and operational decisions, the City cannot imagine trying to make decisions about service changes without performance data.

City departments provide exemplary services to our residents, and get excellent services for below average expenditures. This is not just an article of faith; the data demonstrate it. Public skepticism about government remains at an all-time high, but perhaps if the public can glimpse the results a municipality like the City of Loveland provides with the taxes and fees paid, this skepticism can be attenuated.

City staff herewith presents 2010-2012 actual data, 2013 projections based on year-to-date trends, and staff’s 2014 forecast given the proposed budget and our understanding of community trends. The reader should carefully judge for him or herself what they think of the actual results and projected and forecasted results.