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The City of Loveland, the Sweetheart of Ohio

 The City of Loveland is dedicated to:

Protecting and strengthening our neighborhoods and natural resources, improving economic vitality, enhancing our hometown charm and quality of life, and fostering long-term stability while achieving balanced growth.

In our city organization, we value and are committed to:

Honesty and Integrity

It is our duty and responsibility to be truthful and ethical in our associations with one another and the public by being committed to open communication, respectfulness and loyalty.

Customer-oriented service

We recognize that we serve the public and they deserve our conscientious approach to services by our commitment to a strong work ethic and being responsive, reliable, caring and compassionate.

Continuous improvement

With ongoing assessment and enhancement of service delivery, our commitment to teamwork and cooperation will be accomplished through consistency, knowledge, competence, efficiency and effectiveness.

Definition of Values

Caring and Compassion

…showing fairness and consideration toward our community and each other in the performance of our duties.

Consistency

…achieving quality results with an unwavering level of commitment.

Efficiency and effectiveness

…using resources wisely to deliver desired results.

Knowledge and Competency

…maintaining and enhancing our skills to perform our duties equal to or above expectations.

Loyalty

…fulfilling our obligations to each other, the organization and the public.

Open Communication

…our obligation to provide and receive accurate information.

Reliability

…taking ownership of assignment and duties, and being depended upon to deliver expected results.

Respectfulness

…demonstrating mutual regard and consideration for the diverse perspectives of our community and each other as we perform our duties.

Responsiveness

…anticipating and responding to customer needs in a timely manner.

Strong Work Ethic

…diligence in going the extra mile to accomplish the organizational vision.

Teamwork and Cooperation

…involving all stakeholders because we can achieve far more working together than individually.